Name
[Keynote] The AI Control Tower: Your Blueprint for Business Reinvention
Date & Time
Thursday, March 5, 2026, 2:00 PM - 2:30 PM
Murad Wagh
Description

Too many enterprises are drowning in siloed apps and copilots. AI pacesetters are changing that. ServiceNow is their AI control tower, a unified platform that senses, decides, acts, and governs across IT, CRM, HR, and more — driving real outcomes in every corner of the business. It's reinventing how work gets done and defining an entirely new category of software: Work AI. Join us to learn more and uncover the blueprint for putting AI to work.

Rajiv Makhni
India's Tech Guru

Dhaval Pandya
Aditya Birla Group
SVP, Head – Digital Technologies & Transformation

Oswald Rajesh
TVS Supply Chain Solutions
Global Head of IT Infrastructure & Security

Rajesh Choudhary
CSB Bank Limited
CIO

Sumeet Mathur
ServiceNow India Tech & Business Center
SVP & MD

Suketu Kapadia
HDFC Bank
Group Head - Internal Audit

Murad Wagh
ServiceNow
AVP, Solution Consulting - India

Ratish Menon
ServiceNow
Area VP, BFSI

Himanish Chaudhuri
Deloitte
Partner and Financial Services Industry Leader

Sonali Samyal
ServiceNow
Director, Solution Consulting, BFSI

Rajiv Narula
ServiceNow
Director, Solution Consulting - TMT

Akash Desai
ServiceNow
Director, Solution Consulting, MRD

Gauravkumar Mahendru
ServiceNow
Director, Technology Workflows

Dron Malhotra
ServiceNow
Head of Sales, TMT

Lavanya Sadasivam
ServiceNow
Director, CRM Solution Consulting ​